60% of the battery directly to 4%

Users questions: Laptop bought just over a year, suddenly one day the battery with the use of suddenly dead. Then test it and found the battery from 64% to 5% or less on a straight (see annex). What is the problem? Been to customer service, and that the battery is broken. Unfortunately, only one year battery warranty, want to change one of the words were 680 one, we mention suggestions?
Experts answer: battery warranty for one year. . Not a one year warranty.
  • This information provided by the users.Thanks!