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Annoying HP products the computer

Users questions: Disturbing HP brand computers July 1, 2006, Ms. Wang Pudong Zhang Yang shop in Hongtusanbao bought a HP U1580CN computer. July 11 to replace a host, often a different turn after the sound system is also often go wrong, as the son of the University live on campus, few at home, leave it until Started using computers, to February 7, 2007, more and more PC audio by HP service personnel check is a power failure, replacement sound mitigation, March 2, 2007, the computer automatically shutdown, blue screen, after HP repair personnel to detect motherboard failure, with the board is Dr. Wong found for motherboard The pins are bent, Ms. Wang questioned whether the old, the maintenance personnel in vague terms, April 27, 2007, PC will shown the time is always slow, change it a day or two after a few slow hours, by HP service personnel board fault detection advantage, but on April 30 maintenance department did not Motherboard, so can not be replaced, after a long 5.1 long vacation but he did not come, after repeated urging, to May 11 to come to replace Zhuban, not long after, the computer system fail, can not be restored by the maintenance staff board fault detection is that the replacement of Ms. Wang did not agree, change again and again , According to the "three guarantees" provides more than 2 motherboard problem, change machine, June 13, 2007, Ms. Wang to find Hongtusanbao require replacement machine. Hongtusanbao of service personnel, said Mr. Yang, the replacement computer to find HP, we are simply a matter of 15 days, no choice, Ms. Wang again contact HP , HP, some time back, only for case (Ms. Wang had bought a set of gray, is to replace the black) color models are not the same as for replacement of a Ms. Wang, HP does not agree, then change no longer respond, Left with no alternative, Ms. Wang to the 12 315 complaints, but the delay Not see recovery, Changning District Consumer Protection Association, said the Secretary-General Jong-Shyong Chen, in the July 4, Hongtusanbao transferred to them in the back shows "gone through" (that means Hongtusanbao and customers has been resolved, in fact, Ms. Wang with Hongtusanbao have not received a phone), Hongtusanbao deceive consumers and Consumer Protection Association, so that Ms. Wang was very unhappy, in the July 18, the Secretary-General Chen under the auspices of Ms. Wang alternative but to accept the Agreement for Ms. Wang to replace the computer, console, keyboard, mouse, but the display Rengjiu not replaced, Ms. Wang said the final frustration of a different color now, win a lawsuit, but the child has After almost six months were not used, and it can not afford to delay, since from May 28 to July 28 a full 2 months to be considered resolved. In the meantime, HP push Hongtusanbao, Hongtusanbao push HP, consumers waited and waited, cost a lot of energy resources, product quality is so poor after-sales service Particularly bad attitude, in this large holding on to the HP brand idea of consumers tell the computer: think twice ah! Best buy computer to a regular store, Hongtusanbao evade this, and the repeated delays and deception practices such as the Consumer Protection Association, is hard not to believe!
Experts answer: to see the hair Described in the article, be inspired. There may Hongtusanbao shoddy. Or else is not the worst brand of this, other Hongtusanbao businesses may not be formal, informal businessmen will do so. So must buy a computer to a regular business. aftermarket good, good products, good attitude, good communication. out of the question To solve problems in a timely manner. Another layman to find a friend to buy the best computer help, otherwise cheated by unscrupulous businessmen, most business is still good. Pay attention to credibility. Buy a computer, first select the merchants, the second election brands, good The business experience of a good brand. he has to have credibility, while profits.
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