Computer can not burn DVD, what is going on?

Users questions: My computer can burn a CD, but I try to burn a DVD with a variety of ways without success, I will post a blank DVD into drive and open, click on "Create a new folder" and the computer pops up the following error: Can not create file Folder File System Error (16389) When I blank disk recovery System file, the computer pops up the following error: Windows encountered an error copying the file. What do you want windows? Retry cancel my computer drive shell marked: DVDR * RWRWDVD + RDLCOMPACTdiscRewritable UltraSpeed my blank DVD labeled: 8XDVD + R4.7GB120MINRWDVD + RVideoaudio-data-picture-multispeed DVD is not inserted before, windows resource browser was Show: name type the total size of free space on the DVD-RW drive (G:) CD drive, DVD drive (H:) CD drive when I blank DVD into drive after windows resource browser shows: name of the type of the total size of the available Space CD drive (G:) C D 0 byte 0 byte drive DVD drive (H:) CD drive Also, I try to burn with NERO DVD, also without success. I would like to be in three circumstances: 1. My drive can only burn a CD, can not burn a DVD; 2. I bought a blank DVD disc types not relevant; 3. NERO's usage does not. So in the end is what's the problem then what is the solution? Is there any other questions?
Experts answer: from your account, perhaps your right to use NERO.
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