File gone

Users questions:Computer store can not find some files now, but I use antivirus software on the hard drive when the scan to see the names of these files, how does this matter? How to restore? Thank you!
Experts answer: estimate files are hidden, the solution as follows: 1, double click to open "My Computer" - Tool -Folder Options - View - click on "Show hidden files and folders", and "Hide protected system files" and untick. To see whether the problem-solving, such as not, the implementation of the second step. 2 - Run regedit, open the registry editor course, turn into HKEY_LOCAL_MACHINE-SOFTWARE-Microsoft-Windows-CurrentVersion-Explorer-Advanced-Folder-Hidden-SHOWALL the insideThe CheckedValue key to delete, create a new Dword value named CheckedValue, key to 1, can the small tools attached, see Annex: Annex: show hidden files. Reg
  • This information provided by the users.Thanks!