Low latency, packet loss rate, old dropped, similar to the ARP? Ask solution

Users questions: Shuangliu Netcom, in our school network. Very low latency but added, PING Baidu 37 ~ 45ms. But high packet loss rate! To open a fast travel speed of the test nodes, average packet loss rate of about 10%, the peak of about 20% to 30%. I am a World of Warcraft players. This speed has been going on A month, to Netcom's people called, he always said that to next week, is a success. I have disheartened. I would also like a lot of ways to solve, first I suspected ARP, ARP firewall so I got, but their role at all. I said I know this is the structure of our network Is four units, four units on the top floor where there is a 24-hole switches, this unit's cables are all sleeping out from there, the first 24 holes, is the main output of this unit, the main line connected to a unit of the switch, Unit 1, which then switches the main line somewhere else. We need to get one from the 4 Per switch point out the cable, plug in the ass on our chassis, and then establish an ADSL connection, enter the registration for the network account and password and login connections. Network environment is probably the case, ask how to solve the packet loss rate should be high, dropped the old ways! ~ ~ ~
Experts answer: individuals That it should be a switch problem, resulting in congestion, can try another switch
  • This information provided by the users.Thanks!