Mobile Internet for additional charges, something that is ordered, considered arbitrary charge?

Users questions: Mobile Internet is not careful the one thing, and then appeared to download, and then sent a text message on, and said that I ordered something, did not prompt the custom stuff, is this arbitrary charge? Can complaint? Moving as long as there is no charge
Experts answer: prompt is arbitrary charges, complaints to firmly hit 10086 . He will supply your money. I've experienced.
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