Netcom
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Users questions:China Netcom was 2006-12-4 to 2006-12-13 communication during the final arbitration, to the user caused immeasurable damage to much, (said to cable theft, theft of a length of about 100 to meters, connected to 100 meters of cable is difficult to access it?) several times during the 100 complaints center with Netcom60 and 10 064 contact fix as quickly as possible, but unfortunately failed to give any reply Netcom and timely repair, Netcom users set up complaint telephone calls useless complaints can not solve the problem. (This is true) has been delayed more than a week, this service has been NetcomViolation of the "PRC Telecommunications Regulations," specified service time, the complainant in the case of resignation to the Ministry of Information Industry, the cable may have been connected before. In order to safeguard the legitimate rights and interests of the company, based on: "The People's Republic of China Telecommunications Regulations," Section 36, 41, 75 regulations. Special claimsDemand compensation 50,000 yuan. After the cable connected to Netcom pressure forced the complainant was sent to mediate the matter, but refused to pay compensation, if I ask you to go to court, the court can support how many?
Experts answer: terms of the telecommunications industry plethora Overlord, we recommend that you first complained to local telecom operators, such asResults within 15 working days they did not give you an answer or you are not satisfied with the reply can be made to the province Communications Authority Telecommunications Users Complaints Reception Center (Tel: Your area code +12300 provincial capital) or the Ministry of Telecommunications Users APPEALS Centre (Tel :010-12300, Fax: 010-12300-2 or 010-62304355, E-mail: accept@chinatcc.gov.cn) complaint. The problem out big if not immediately be changed, but the local Chamber of Commerce by the provincial telecom operators, the assignment of visiting the central competent authority usersBecause they have to deal with within the time stipulated the results reported, they usually take money block users mouth to prevent the users complained again, ... ...
Experts answer: terms of the telecommunications industry plethora Overlord, we recommend that you first complained to local telecom operators, such asResults within 15 working days they did not give you an answer or you are not satisfied with the reply can be made to the province Communications Authority Telecommunications Users Complaints Reception Center (Tel: Your area code +12300 provincial capital) or the Ministry of Telecommunications Users APPEALS Centre (Tel :010-12300, Fax: 010-12300-2 or 010-62304355, E-mail: accept@chinatcc.gov.cn) complaint. The problem out big if not immediately be changed, but the local Chamber of Commerce by the provincial telecom operators, the assignment of visiting the central competent authority usersBecause they have to deal with within the time stipulated the results reported, they usually take money block users mouth to prevent the users complained again, ... ...
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