Network disconnection problem

Users questions: I do not know why, but recently my computer in the normal network operation, the network because of the phone suddenly disconnected, etc. After re-connecting telephone communication network returned to normal. Home ext 1. Is this why? To how to solve? (The original no separator break more, basically unable to get online, then call Telecom help me install a separator can be installed after the separator to use the phone network would be broken.)
Experts answer: all of your home phone with the line must be connected in series after the separator out, do not be without a separator connected with the line calls. If so, when the Internet connected with the splitter on the telephone answering And play. In addition to the three interfaces on the separator must be properly connected: LINE-phone-home ADSL-access cats PHONE-connected to the phone (home phone are all the same line from here to pick out)
  • This information provided by the users.Thanks!