Samsung I908E fatal quality problems, no maintenance, how to solve
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Users questions: ! ** The following as you save the community from the sohu ** I'm still a patriot, of course not iron Fenqing, previously used Dopod P800 is useful, but not careful water, so to select HTC Diamond, to see friends their evaluation of the battery is not good, it has been hesitant. January 2 and To the mobile phone shop, just co Samsung i908E and mobile promotions, sending 2,400 to spend 5980 yuan, but also sold more than 5,000 diamonds ocean, sometimes tempted to buy a Samsung-breaking machine, after the trouble has been with me . January 10 late father home from home, because with children, Inner weather is cold, when more than 10 degrees below zero about. First go to one hot car, cell phone in the car, home heating readily on the stage. 11 am to find the phone side of the box to be broken. Screen is also a serious variant. Samsung 11 to the sale, they reply I need to do a special application. Mobile Acquire a home. In the follow-up also found that mobile phone use in the current sound of the emergence of irregular, sometimes also found via a text message, handwritten notes can not be removed until you exit the program. After the two mobile phones on the issue, but also through the Samsung a complaint hotline, Samsung can not guarantee response is caused by external forces. I and Samsung Had numerous complaints of communication, but has no satisfactory answer, would like to ask friends, how do I deal with this matter. At present, I made several demands on the Samsung. 1, the Samsung that is caused by external forces, obviously suspect I'm lying, I asked Samsung, since you think that is caused by external forces, set the external cause, can not guarantee The results of written notice, but Samsung told me that can not be issued, you think my request unreasonable it? 2, I ask for three weeks or more high-level legal department contact information, legal department told me that no outside contact, this explanation reasonable? 3 Samsung Samsung told me that I can find other relevant contact But I asked him what department of the relevant departments, how to contact, tell me do not know. I only complaint department. 4 on the latter two issues I have evaded the complaints, say that they are caused by external forces, I ask whether the three problems are caused by external forces I shall not answer. 5 I, as a consumer, can ask Samsung issued Is done at low temperature due to thermal expansion and contraction, or whether the low-temperature brittle damage, the demands are unreasonable it? Many times we encounter this problem, when the complaint can not be solved, Chinese consumers more choices of the bear, but recently saw a Korean Ssangyong siege by the Chinese Embassy, I was determined to will Handled this matter shall see. South Korea is more radical approach, such as cut fingers, hunger strike and so on, but we in China is a big country, big people should have the power of mind. Would now like to ask friends, how do I rights it? Heating units also 20 degrees outside temperature, how could that be?
Experts answer: with Disease Xianglian by: January 16 Gome stores shopping pedestrian street Huangxing Snapshots communication counter, Nokia N96 sold more than 5,100 yuan, 5,680 yuan to buy Samsung i908E to send 2,400 yuan and the value of the 688 calls New Year Package (GPS navigation software, car charger, navigation bracket), this two-line Machine made a lot of publicity, Samsung offer too tempting for this, and finally could not resist the temptation to buy the Samsung decidedly i908E. Can use a few days, troubles to come, I do not know what the reason, a substantial increase in phone traffic charges, but worse, answered the phone, especially family, friends and colleagues say that my phone back to the leadership Sound great, and I could not hear the voice sounds like eighty-nine-year-old old man, I listen to their voice like a thunder-like. Can not, only to find stores, you can find sale stores that opened before testing proved that replacement. Samsung after-sales shop to find, test engineer, said no problem, the receptionist said to go to another store to get a new machine test Test, and went to stores, try to get a new machine, echo a little small, sound, or that. That can not be replacement stores, and I kept having to re-enter phone book does not adhere to want to change trouble, but I said a few days if people still could not hear the answer, we should not change is not, the assistant promised to the next level, I hope the phone sounds better!
Experts answer: with Disease Xianglian by: January 16 Gome stores shopping pedestrian street Huangxing Snapshots communication counter, Nokia N96 sold more than 5,100 yuan, 5,680 yuan to buy Samsung i908E to send 2,400 yuan and the value of the 688 calls New Year Package (GPS navigation software, car charger, navigation bracket), this two-line Machine made a lot of publicity, Samsung offer too tempting for this, and finally could not resist the temptation to buy the Samsung decidedly i908E. Can use a few days, troubles to come, I do not know what the reason, a substantial increase in phone traffic charges, but worse, answered the phone, especially family, friends and colleagues say that my phone back to the leadership Sound great, and I could not hear the voice sounds like eighty-nine-year-old old man, I listen to their voice like a thunder-like. Can not, only to find stores, you can find sale stores that opened before testing proved that replacement. Samsung after-sales shop to find, test engineer, said no problem, the receptionist said to go to another store to get a new machine test Test, and went to stores, try to get a new machine, echo a little small, sound, or that. That can not be replacement stores, and I kept having to re-enter phone book does not adhere to want to change trouble, but I said a few days if people still could not hear the answer, we should not change is not, the assistant promised to the next level, I hope the phone sounds better!
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